Privacy Policy

1. Who we are

Metaworld Consultant ("we", "us", "our") is a marketing consultancy based in Dubai, United Arab Emirates, operating the website metaworldconsultant.online. We are the data controller for personal data collected through this website.

For any privacy question or request, contact hello@metaworldconsultant.online.

2. What we collect

We only collect what we need to respond to you and to run the site:

• Information you give us. Your name, email address, phone number, company name, the service you're interested in, your indicated budget range and the content of your message, submitted through our enquiry form or sent to us by email, phone or WhatsApp.
• Information collected automatically. Standard server log data (IP address, browser type, referring page, pages visited, timestamps) and, where analytics are enabled, aggregated usage data such as page views and session duration.
• Client engagement data. If you become a client, information necessary to deliver the services, including access to marketing accounts you authorise and business performance data you share with us.

We do not knowingly collect special categories of personal data, and we do not collect data from children under 16.

3. How we use it

• To respond to your enquiry and prepare a proposal or audit you requested
• To deliver, manage and report on services you have engaged us for
• To improve the website, its content and its performance
• To meet legal, accounting and regulatory obligations
• To send occasional service-related communications where you have engaged us

We do not sell personal data. We do not add enquirers to a marketing newsletter without a clear, separate opt-in.

4. Legal bases

Where the GDPR or comparable law applies, we rely on: consent (for optional analytics and any marketing email), performance of a contract (delivering services you engaged), legitimate interests (responding to business enquiries, securing and improving the site), and legal obligation (record keeping and tax).

5. Cookies and analytics

This website uses only what it needs to function. Where analytics such as Google Analytics 4 are enabled, they set cookies that help us understand aggregate traffic patterns. You can block or delete cookies in your browser settings; the site remains usable without them.

Third-party embeds (for example fonts loaded from Google Fonts) may receive your IP address as a technical necessity of delivering the resource.

6. Sharing your data

We share personal data only with:

• Service providers who host our website, email and business systems, under contract and only as needed
• Advertising and analytics platforms, where you are a client and have authorised us to operate your accounts
• Professional advisers and authorities, where we are legally required to disclose

Some providers operate outside the UAE. Where data is transferred internationally, we rely on the provider's standard contractual protections.

7. How long we keep it

Enquiry data is retained for up to 24 months from last contact unless you ask us to delete it sooner. Client records are retained for the duration of the engagement and for as long afterwards as legal and accounting obligations require. Server logs are retained for a short technical period.

8. Your rights

Subject to applicable law, you may request access to the personal data we hold about you, correction of inaccurate data, deletion, restriction of processing, a portable copy, or object to processing based on legitimate interests. You may also withdraw consent at any time where consent is the basis.

To exercise any of these, email hello@metaworldconsultant.online. We respond within 30 days.

9. Security

We apply appropriate technical and organisational measures — encrypted transport (HTTPS), access control, least-privilege account access and vetted providers. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

10. Links to other sites

This site links to third-party websites and platforms. We are not responsible for their privacy practices, and we encourage you to read their policies.

11. Changes to this policy

We may update this policy from time to time. The "last updated" date above always reflects the current version. Material changes will be highlighted on this page.

12. Contact

Metaworld Consultant
Dubai, United Arab Emirates
Email: hello@metaworldconsultant.online
Phone: +971 50 429 3637